Emergency Medical
Services
Every second counts. Our trained paramedics and rapid-dispatch fleet are ready around the clock - ground ambulance, air medevac, and first aid response.
For life-threatening emergencies, always call first. Our digital form is for non-critical and scheduled transport requests.
< 30min
Average Response Time
100+
Trained Paramedics & EMTs
24/7
Always Dispatching
15+
Partner Hospitals
24/7 Emergency Hotline
+254 712 345 678
Ground Ambulance
3 Units Available
Air Medevac
1 Air Ambulance On Standby
Partnered With Leading Emergency Providers
Afrika Heal Health has partnered with industry-leading emergency service providers to deliver world-class medical response. Our collaboration ensures the highest standard of care during critical situations - leveraging our partners' extensive experience and state-of-the-art fleets.
Sub-30 Minute Response
Our urban fleet achieves an average response time of under 30 minutes from dispatch to arrival.
Certified Paramedics
All crew are nationally certified EMTs and paramedics with advanced life support training.
Real-Time GPS Dispatch
Live tracking of all units allows our dispatch team to route the closest vehicle instantly.
ICU-Level Equipment
Every vehicle carries defibrillators, cardiac monitors, ventilators, and full trauma kits.
< 30min
Response Time
100+
EMTs & Paramedics
LIVE
GPS Tracking
Our Emergency Services
Three tiers of emergency response - from on-site first aid to intercontinental air evacuation.
First Aid Response
Rapid on-site first aid for minor to moderate emergencies. Our trained responders stabilise patients at the scene, manage wounds, breathing difficulties, and provide immediate care while transport is arranged.
- Wound management & stabilisation
- Breathing & airway support
- Fracture immobilisation
- Shock prevention protocols
Ground Ambulance
Advanced life support (ALS) and basic life support (BLS) ground ambulances staffed by certified paramedics. Our fleet is equipped with ICU-level tools for managing cardiac emergencies, trauma, respiratory failure and more.
- Cardiac monitors & defibrillators
- 12-lead ECG capability
- Advanced airway management
- IV medication administration
- 3 units available, 24/7
Air Ambulance & Medevac
Air ambulance and medical evacuation for critical cases from remote areas, disaster zones, or across borders. Our air ambulance provides ICU-level care in flight - ensuring patients arrive at receiving facilities in the best possible condition.
- Remote & rural evacuation coverage
- Cross-border medical transport
- In-flight ICU-level stabilisation
- Ventilator & critical care capable
- 1 air unit on continuous standby
From Your Call to Our Arrival
A streamlined dispatch process engineered so that help reaches you as fast as possible.
Call or Submit
Call our 24/7 hotline or use the digital form to describe your emergency and location.
Location Confirmed
Our system pins your GPS coordinates and the nearest available unit is identified instantly.
Unit Dispatched
The closest unit is dispatched with full patient details. ETA sent to your phone.
Help Arrives
Trained paramedics arrive, stabilise the patient, and transport to the best-fit hospital.
ICU-Level Care - On Every Vehicle
Every ambulance is equipped to function as a mobile intensive care unit. Our paramedics carry the full range of life-saving tools and medications needed to manage any emergency en route to hospital.
Cardiac Monitor & Defibrillator
12-lead ECG, AED & manual defibrillation for cardiac emergencies.
Advanced Airway Management
Bag-valve masks, suction, RSI medications & intubation equipment.
Ventilator Support
Portable transport ventilators for critical respiratory cases.
Trauma & Haemorrhage Control
Tourniquets, wound packing, pelvic binders & spinal immobilisation.
IV Access & Drug Administration
Full IV therapy capability with emergency medications on board.
2-Person Trained Crew
Every unit has at least one paramedic and one certified EMT.
Coverage Across Kenya & Beyond
Ground response in urban centres, rural coverage through partner networks, and nationwide air evacuation capability.
Urban Response
- Nairobi CBD & suburbs
- Mombasa
- Kisumu
- Nakuru
- Eldoret
Peri-Urban & Rural
- Thika & Kiambu
- Machakos
- Kajiado
- Muranga
- Partner network nationwide
Remote & Air Evacuation
- Anywhere in Kenya
- East African region
- Cross-border medevac
- Disaster & remote zones
- International repatriation
What To Do While Help Is On The Way
The actions you take in the minutes before our team arrives can be the difference between life and death. Follow these steps to keep yourself or others safe.
Stay Calm & Assess
Take a breath. Assess the scene for dangers - don't put yourself at risk. Check if the patient is conscious and breathing.
Call Immediately
Call +254 712 345 678 right away. Stay on the line - our dispatcher will guide you through every step.
Share Your Location
Give your exact location including street name, landmarks, and building name. Enable GPS on your phone.
Don't Move the Patient
Unless the patient is in immediate danger (fire, water), keep them still. Moving a trauma patient can worsen injuries.
Send Someone to Wait
Post someone outside to flag down our unit and ensure a clear path to the patient.
Remember
In a life-threatening emergency, always call the hotline first. Our dispatchers can provide real-time guidance while the team is en route.
Nationally Certified
All paramedics hold national EMS certification.
4.9 / 5 Rating
Based on post-emergency patient feedback.
Fully Insured
All vehicles and crew are fully insured.
365 Days a Year
No holidays, no downtime - always ready.
Don't Wait. Request Emergency Help Now.
Whether it's a cardiac emergency, a road accident, or a medical crisis - our team is standing by and ready to deploy.
Emergency Hotline
+254 712 345 678
Request Emergency Help
Use our digital form to request an ambulance, first aid response, or air medevac - with real-time location sharing.
Digital requests are for non-critical & scheduled transport. Always call first in a life-threatening emergency.